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XDraft

Support

Support

XDraft Support

Having trouble with an import, your account, or an ad? Email us with what happened and the device you’re using.

XDraft Pro

Purchases, restore, and cancellation

XDraft Pro is optional. It adds advanced jersey customization and an ad-free app; core league and draft tools remain free. Open You → Settings → XDraft Pro to subscribe through Apple or restore a purchase.

To stop renewal, open Apple Account subscriptions and choose XDraft Pro. Deleting your account or having it suspended does not cancel Apple billing. For refunds, use Apple's Report a Problem. XDraft support cannot change your Apple payment method or cancel renewal on your behalf.

If Pro is missing, check that you are using the Apple Account that purchased it, then tap Restore purchases in XDraft. For support, include the product name and what happened, but never send a password, sign-in code, or payment-card number.

Contact

Direct support details

Email

xSupermom@gmail.com

For import problems, ad reports, or account help.

Support URL

supermoms.info/xdraft/support

Save this page if you need to contact us again.

Response context

Include your account email

For import or deletion help, include the email tied to your XDraft account and the league name if relevant.

Ad reports

Report from Settings or email

Open XDraft Settings → Support → Report an ad, or email a screenshot and what went wrong.

Ads

Something wrong with an ad?

In XDraft, open Settings → Support → Report an ad. You can also email a screenshot and describe what went wrong. You don’t need to click the ad to report it.

For tracking and advertising details, read the privacy policy.

Board import

Board not importing? Start here.

1

Open the league selector

Create a private XDraft room or join an existing room with its invite code.

2

Choose an import method

Use visible league text, a screenshot, or a screen recording that you are authorized to provide.

3

Review the detected fields

Confirm the room name, season, sport, scoring format, teams, and picks before saving.

4

Keep the import in your room

XDraft reads only the material you choose and does not access another app, browser page, account session, cookies, or hidden page data.

5

Refresh the room

Return to Draft after saving so the board and next-pick comparison can use the updated member-provided context.

6

Still stuck?

Email support with the account email, device type, room name, and the import method you tried.

Deletion

Account deletion

The current app supports self-serve account deletion in settings.

Open XDraft Settings → Security → Delete account. If you cannot access the account, email xSupermom@gmail.com from the account email and include “XDraft deletion request” in the subject line.
Rights concerns

Report content or a rights concern

If you believe an import, post, image, or other material should not be available, email xSupermom@gmail.com with the URL or room name, a description of the material, and the reason for the report. Do not send passwords or sign-in codes.

What to send us

Useful details for faster help

Board import

Room name and import type

Include the XDraft room name and whether you used pasted text, a screenshot, a recording, or manual settings.

Account

Account email and username

This helps us locate the XDraft profile without guessing.

Device

iPhone model and iOS version

Import and photo-library behavior can vary by device permission and available storage.